Gwella Privacy Policy

Gwella Incorporated, doing business as Gwella (“Gwella”), is committed to the privacy of your information. This Privacy Policy is meant to help you understand the information we collect, why we collect it, and how you can manage it. This Policy applies to our website, available at (the “Site”), any subscriptions to Gwella's’ podcasts or other multimedia, and any related products, services, or communications (collectively, the “Services”). By using our Site, our Services, or accessing any other content offered in connection with the Site or Services, you are acknowledging that you have read, understood, and accept this Privacy Policy and our Terms of Service.

In this Privacy Policy, any use of the words "you," "yours," or similar expressions refers to users of this Site or our Services, as well as any other individuals whose information we collect and process. References to "we," "us,” "our" or similar expressions refer to Gwella.

This Policy does not extend to anyone whose personal information is not under our control or management, including data that is collected by other websites that you may visit before or after this Site, and which are not governed by this Privacy Policy. We are not responsible for the data protection or privacy policies of any other websites, and accept no responsibility or liability for those policies. Please carefully check the policies of other websites and services before you visit or submit personal information.

  1. Information We Collect
  2. 1.1 Information We Collect and Receive. In order for you to use our Site and Services, we need to collect and process certain types of information. Depending on your use of our Site and Services, this may include:
  3. • Information you provide to us by completing forms on our website: For example, your name, contact, and address information, and any other information you may provide in the forms on our Site or in using our Services;
  4. • Information you provide to us by contacting us: Any personal information you may provide to us when you email or call us, such as name, phone number, employer, and any other details you provide in your communications. Gwella may also request your contact information for the purposes of having someone contact you for additional information, or in response to your request for information from us;
  5. • Transaction information when you purchase Services from us: For example, if you make purchases with your credit card, your credit card information will be used either by us or a third-party vendor for billing and credit card validation purposes;
  6. • Login information, such as username and password, that you may use in connection with our Site or Services;
  7. • Information about the ways you visit and interact with our Site or Services, such as traffic analytics, geolocation information, and other statistics; and
  8. • Information about your activity through our Site or Services, including your device information (e.g., your IP address, the type of device or browser you use, and your actions on the Site).
  9. We will only use personal information to provide you with information or services you have requested, or for other purposes set out in this Policy. Personal information does not include aggregate information from which individual identities have been removed.

1.2 Information from Children. Gwella does not knowingly solicit or collect any personal information from anyone under 18 years of age, and children under 18 are not permitted to register for or use our Site or Services, including by subscribing to receive information from Gwella. Parents can contact our customer service department to access, change, or delete the personal information that has been submitted by a child. If we become aware that a child under the age of 18 has provided us with personal information, we will delete it.

1.3 Cookies and Tracers. We use cookies and similar technologies (e.g., web beacons, pixels, ad tags and device identifiers) to recognize you and/or your device(s) on, off and across the Site and different Services and devices. You can control cookies through your browser settings and other tools. You can also opt-out from our use of cookies and similar technologies that track your behavior on the sites of others for third party advertising. You can learn more about our use of cookies in our Cookie Policy below.

  1. How We Use Information
  2. Gwella may use the personal information we collect for the following purposes:
  3. • To allow you to log into and access your account;
  4. • To deliver our Services and allow access to certain portions of our Site;
  5. • To provide customer service and support services;
  6. • To process any financial transactions you make on our Site or for the Services;
  7. • To keep your information secure, and to be able to verify your identity and contact information;
  8. • To alert you about product updates, special offers, updated information and other news and services from Gwella;
  9. • To ensure our Site and Services are relevant to you and your interests;
  10. • To help us create and publish content most relevant to you; and
  11. • To contact you in response to questions or comments received at our Contact Us email address at
  12. How Information May Be Shared
  13. Gwella will never sell or rent any of your personal information, and we will never share your personal information publicly without your consent. However, we may share your information with certain trusted third-party services to help us provide, improve, promote, or protect our Site and Services. For example, we may partner with other companies to process your payments or store your information to support delivery of our Services. Whenever we share data with third-party vendors or services, we require that they use your information only for the purposes we’ve authorized, and that they protect your personal information at least to the same standards we do.
  14. We also reserve the right to disclose personal information when it is reasonably necessary to conduct business, protect Gwella's’ legal rights and property, and to comply with the law or law enforcement requests. Other than the foregoing, your personal information is not shared with any individual or other organization.
  15. Protection of your Personal Information
  16. We take the security of your personal information seriously, and follow industry-standard practices to protect the data we collect and process. Gwella has therefore put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the personal information that Gwella collects. Access to personal information will be restricted to our authorized personnel who require the information in order to perform their duties properly. In addition, access will be limited to only that information that is strictly necessary for the performance of those duties.
  17. Remember, the safety and security of your information also depends on you. Where you have chosen, or where we have given you a user name and password for access to certain parts of the Site or Services, you are responsible for keeping the user name and password confidential. No method of transmission over the internet or electronic storage is completely secure, so Gwella cannot guarantee its absolute security.
  18. Data Transfers
  19. Because Gwella is a US-based company, your information may be collected and processed in the United States. Additionally, as part of the Services offered to you through our Site, the information which we collect about you may be transferred to, and stored in, one or more countries other than where you currently reside. For example, this may occur if any of our servers or third-party service providers are located in a country other than yours. These countries may have different data protection laws than your current residence. However, if we transfer your information in this way, we will put in place appropriate protection to make sure your personal data remains adequately protected and is treated in line with this Privacy Policy.
  20. European Union Residents
  21. Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from residents of the European Economic Area. Our lawful bases include:
  22. • Performing the contract we have with you: In certain circumstances, we need your personal data to comply with our contractual obligation to deliver our Services, and assist with any questions you may have.
  23. • Consent: we may ask your consent to process your personal information in some situations.
  24. • Legal compliance: Sometimes the law says we need to collect and use your data.
  25. • Legitimate interests: This is a term in data protection law that allows us to process your personal information if we have a fair reason to use your data, and only if we do so in ways which do not hurt your interests and rights. We sometimes require your data to pursue our legitimate interests in running our business, including for delivering our Services, fraud prevention, quality assurance, and marketing purposes, as long as our use of your data does not materially impact your rights, freedom or interests. This allows us to improve and develop the quality of the online experience we offer all our users.
  26. Email Notifications
  27. We try to keep email communications to a minimum, and give you the ability to opt in to any marketing communications we send. For example, we may send you email relating to the Services we offer. You may also elect to receive certain marketing email communications, in accordance with your preferences. You can always opt out of receiving email information or mobile device notifications from Gwella (other than communications informing you of the completion of a purchase, user registration, correction of user data, or change of password) by logging into the Site at and adjusting your user preferences in your account profile, or by sending us an email at stating your request. If we have sent you a promotional email or mobile device notification, you may send us a return email or mobile device communication asking to be omitted from future email or mobile device distributions. This opt out does not apply to information provided to Gwella as a result of a purchase of the Services, service experience, or other transactions.
  28. Retention
  29. We will hold your personal information on our systems for as long as is necessary to perform the relevant processing activity for that information. This is a case by case determination that depends on things like the nature of the data, why it is collected, why it is processed, and any relevant legal or operational retention needs. For example, we may retain your data for as long as you maintain an account on our Site or continue to use our Site so that we may process your purchases and provide access to the Services. We may also be legally required to hold some types of information to fulfill our legal obligations. We review our retention periods for personal information on a regular basis. When the relevant processing activity has been completed, we may destroy your data, or alternatively anonymize the data in such a way that you are not personally identifiable, either directly or indirectly.
  30. Control of your Information
  31. Users or Site visitors residing in certain countries, such as the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights may include the ability to access, correct, and/or request deletion of your personal information. While these rights are not globally applicable, our customers are entitled to access the personal information that we hold about them. You can review the personal data you have provided us by accessing your account settings on our Site at To ensure that your personal information is accurate, complete, and up to date, update your account profile on our Site, or contact us through the email address below regarding any errors or updates affecting the personal information that we may hold. To delete the personal information you’ve provided to us, please send us an email at requesting termination and/or deletion of your account. You must also delete all disks using the command line interface, and pay for all outstanding usage fees, before your account can be fully deleted.

You may also send us an email us at the above email address to request access to, correct, or delete any personal information that we hold about you. To protect your privacy and security, Gwella may take reasonable steps to verify your identity before granting access to, correcting, or deleting data. We will generally respond to your request for information within thirty days, unless, for reasons beyond our control, a longer response time is necessary, in which case, you will be advised accordingly. Please note that we may retain certain information as required by law or as necessary for our legitimate business purposes.

  1. Questions, Comments, or Complaints
  2. If you have questions or comments about this Privacy Policy, or if you are not completely satisfied with this Privacy Policy or its application by us, we invite you to convey your concerns or suggestions to us at We will reply as quickly as possible and inform you of the steps, if any, that have been or will be taken in order to address your concern or implement the suggestion.

Gwella strives to satisfy our customers’ and visitors’ privacy concerns. However, if you have contacted Gwella about your issue and are still unhappy with our response, and if you are also a resident of the European Economic Area, subject to applicable law, you may also have the right to object to Gwella's’ use of your personal information, and to lodge a complaint with your local data protection authority. More information is available here.

  1. Updates and Changes to this Privacy Policy
  2. This Privacy Policy is effective from January 1, 2020. We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. Any updates to this Policy will not apply retroactively. If you keep using our Site or Services after a change, that means you accept this Policy and any subsequent revisions thereto.

Cookies Policy

1. Introduction

This policy explains our use of cookies and related technologies that we use to operate, improve, and protect our website. We ask that you read this Cookie Policy carefully as it contains important information on our use of cookies or similar technologies on our website. This policy should be read together with Privacy Policy available at which explains how and why we collect, store, use and share personal information.

2. Who We Are

This website is operated by Gwella Incorporated, doing business as Gwella, and its owners, affiliates, agents, representatives, consultants, employees, officers, and directors (collectively, “Gwella,” “we,” or “us”). Gwella provides general information, videos, podcasts, and other content in the field of self-improvement, wellness, and health related issues. For more information visit our About Us page.

3. Our Website

This Cookie Policy only relates to your use of our website, available at (the “Site”). Throughout our website we may link to other websites owned and operated by certain third parties who may also use cookies or similar technologies in accordance with their own separate privacy and cookie policies. For privacy information relating to these other third party websites, please consult their privacy and cookie policies as appropriate.

4. What Cookies Are

A cookie is a small file that is placed onto your device (e.g., computer, smartphone or other electronic device) that stores information when you visit a website. Pixel tags (also called web beacons, clear gifs, or tags) are a similar technology that consists of small images or snippets of code that can help the website owners learn how you interact with websites and emails.

5. Why We Use Cookies

Gwella uses cookies and related technologies on our Site to help us recognize your device as a repeat visitor, and enable certain Site features and functionalities. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

Specifically, we use cookies and other similar technologies on this Site to:

• Recognize you whenever you visit this Site (this speeds up your access to the Site as you do not have to log in each time);

• Support security and authentication features on our Site;

• Obtain information about your preferences and use of our Site;

• Carry out research and statistical analysis to help improve our content, products, and services, and to help us better understand our users’ requirements;

• Improve the speed, performance, access, navigation to or of our Site or services;

• Make your online experience more enjoyable and efficient;

• Keep track of your subscriptions orders and take you through the checkout process; and

• Allow third-party service providers to assist us in providing services or our software, such as processing credit card payments.

6. Types of Cookies

The cookies we place on your device fall into one of the following two categories:

• Session cookies: these allow our Site to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.

• Persistent cookies: these are stored on your device in between browser sessions. These allow your preferences or actions across our Site to be remembered. These will remain on your device until they expire, or you delete them from your cache.

The cookies that we place on your device may also be:

• Strictly necessary cookies: these cookies are essential for you to be able to navigate our Site and use its features. Without these cookies, the services you have asked for could not be provided.

• Performance cookies: these cookies collect information about how you use our Site, for example, which pages you go to most often. These cookies do not collect personally identifiable information about you. All information collected by these cookies is aggregated and anonymous, and is only used to improve how our Site works.

• Functionality cookies: these cookies allow our Site to remember the choices you make (such as your user name, language, last action and search preferences) and provide enhanced, more personal features. The information collected by these cookies is anonymous and cannot track your browsing activity on other websites.

• Marketing cookies: also known as advertising cookies, these cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement on our Site and help measure the effectiveness of the advertising campaign. This is sometimes referred to as online behavioral advertising. in some cases, our partners may use cookies to provide us with information about your interactions with their services. These cookies remember that you have visited a website, and this information is shared with other organizations such as advertisers. Those third-party cookies would be subject to the third party service’s policies.

You can opt-out of online behavioral advertising cookies and similar technologies by using the Digital Advertising Alliance’s Consumer Choice Tool available here, or if located in the European Union you can make your choices here. Please note you may continue to receive generic ads.

7. Controlling Cookies

Your browser may give you the ability to control some types of cookies. If you do not want to accept the kinds of cookies you can control, you can change your browser settings so that certain types of cookies are not accepted. To control flash cookies, which cannot be disabled through your browser, please go to:

If you turn off any cookies, please be aware that you may lose some of the functionality of this Site. For more information about cookies and how to disable them please check one or more of the following resources:

8. Consent to Use Cookies

The first time you visit our Site, a cookie notice is displayed describing our use of cookies, and linking to this Cookie Policy. As described in that notice, if you use this Site after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in this policy.

9. How to Contact Us

Please contact us if you have any questions about this Cookie Policy or the information we hold about you. You can reach us by email at

10. Our Do Not Track Policy

Certain browsers have “do not track” features that allow you to tell a website not to track you over time and across websites. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop. Many of these options are specific to your device or browser.

11. Changes to This Policy

This Cookie Policy is effective from 1/1/2020. We may update this policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. If you keep using our Site or Services after a change, that means you accept this Policy.